CVE-2024-43443

Publication date 26 August 2024

Last updated 11 July 2025

Ubuntu priority

Medium

Why this priority?

Cvss 3 Severity Score

4.9 · Medium

Score breakdown

Improper Neutralization of Input done by an attacker with admin privileges (‘Cross-site Scripting’) in Process Management modules of OTRS and ((OTRS)) Community Edition allows Cross-Site Scripting (XSS) within the Process Management targeting other admins. This issue affects: * OTRS from 7.0.X through 7.0.50 * OTRS 8.0.X * OTRS 2023.X * OTRS from 2024.X through 2024.5.X * ((OTRS)) Community Edition: 6.0.x Products based on the ((OTRS)) Community Edition also very likely to be affected

Status

Package Ubuntu Release Status
znuny 25.04 plucky
Needs evaluation
24.10 oracular Ignored end of life, was needs-triage
24.04 LTS noble
Needs evaluation
22.04 LTS jammy Not in release
20.04 LTS focal Not in release

Severity score breakdown

Parameter Value
Base score 4.9 · Medium
Attack vector Network
Attack complexity Low
Privileges required High
User interaction None
Scope Unchanged
Confidentiality None
Integrity impact High
Availability impact None
Vector CVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:U/C:N/I:H/A:N