CVE-2021-21439
Published: 14 June 2021
DoS attack can be performed when an email contains specially designed URL in the body. It can lead to the high CPU usage and cause low quality of service, or in extreme case bring the system to a halt. This issue affects: OTRS AG ((OTRS)) Community Edition 6.0.x version 6.0.1 and later versions. OTRS AG OTRS 7.0.x version 7.0.26 and prior versions; 8.0.x version 8.0.13 and prior versions.
Priority
Status
| Package | Release | Status |
|---|---|---|
|
otrs2 Launchpad, Ubuntu, Debian |
bionic |
Needs triage
|
| focal |
Needs triage
|
|
| groovy |
Ignored
(end of life)
|
|
| hirsute |
Ignored
(end of life)
|
|
| impish |
Ignored
(end of life)
|
|
| jammy |
Needs triage
|
|
| kinetic |
Does not exist
|
|
| lunar |
Does not exist
|
|
| mantic |
Does not exist
|
|
| trusty |
Does not exist
|
|
| upstream |
Needs triage
|
|
| xenial |
Needs triage
|
Severity score breakdown
| Parameter | Value |
|---|---|
| Base score | 6.5 |
| Attack vector | Network |
| Attack complexity | Low |
| Privileges required | None |
| User interaction | Required |
| Scope | Unchanged |
| Confidentiality | None |
| Integrity impact | None |
| Availability impact | High |
| Vector | CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:U/C:N/I:N/A:H |