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CVE-2020-1768

Published: 7 February 2020

The external frontend system uses numerous background calls to the backend. Each background request is treated as user activity so the SessionMaxIdleTime will not be reached. This issue affects: OTRS 7.0.x version 7.0.14 and prior versions.

Priority

Low

Cvss 3 Severity Score

5.4

Score breakdown

Status

Package Release Status
otrs2
Launchpad, Ubuntu, Debian
bionic Needs triage

eoan Ignored
(end of life)
focal Needs triage

groovy Ignored
(end of life)
hirsute Ignored
(end of life)
impish Ignored
(end of life)
jammy Needs triage

kinetic Does not exist

lunar Does not exist

mantic Does not exist

trusty Does not exist

upstream Not vulnerable
(debian: Only affects 7.0.x series)
xenial Needs triage

Severity score breakdown

Parameter Value
Base score 5.4
Attack vector Network
Attack complexity Low
Privileges required Low
User interaction None
Scope Unchanged
Confidentiality Low
Integrity impact None
Availability impact Low
Vector CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:L