CVE-2019-13458

Publication date 21 August 2019

Last updated 30 May 2025

Ubuntu priority

Medium

Why this priority?

Cvss 3 Severity Score

2.7 · Low

Score breakdown

An issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.8, and Community Edition 5.0.x through 5.0.36 and 6.0.x through 6.0.19. An attacker who is logged into OTRS as an agent user with appropriate permissions can leverage OTRS notification tags in templates in order to disclose hashed user passwords.

Status

Package Ubuntu Release Status
otrs2 25.04 plucky Not in release
24.10 oracular Not in release
24.04 LTS noble Not in release
23.10 mantic Not in release
23.04 lunar Not in release
22.10 kinetic Not in release
22.04 LTS jammy
Fixed 6.0.20-1
21.10 impish
Fixed 6.0.20-1
21.04 hirsute
Fixed 6.0.20-1
20.10 groovy
Fixed 6.0.20-1
20.04 LTS focal
Fixed 6.0.20-1
19.10 eoan
Fixed 6.0.20-1
19.04 disco Ignored end of life
18.10 cosmic Ignored end of life
18.04 LTS bionic
Vulnerable
16.04 LTS xenial
Vulnerable
14.04 LTS trusty Not in release

Severity score breakdown

Parameter Value
Base score 2.7 · Low
Attack vector Network
Attack complexity Low
Privileges required High
User interaction None
Scope Unchanged
Confidentiality Low
Integrity impact None
Availability impact None
Vector CVSS:3.0/AV:N/AC:L/PR:H/UI:N/S:U/C:L/I:N/A:N