CVE-2019-12746

Publication date 21 August 2019

Last updated 24 July 2024


Ubuntu priority

Cvss 3 Severity Score

6.5 · Medium

Score breakdown

An issue was discovered in Open Ticket Request System (OTRS) Community Edition 5.0.x through 5.0.36 and 6.0.x through 6.0.19. A user logged into OTRS as an agent might unknowingly disclose their session ID by sharing the link of an embedded ticket article with third parties. This identifier can be then be potentially abused in order to impersonate the agent user.

Status

Package Ubuntu Release Status
otrs2 24.10 oracular Not in release
24.04 LTS noble Not in release
23.10 mantic Not in release
23.04 lunar Not in release
22.10 kinetic Not in release
22.04 LTS jammy
Fixed 6.0.20-1
21.10 impish
Fixed 6.0.20-1
21.04 hirsute
Fixed 6.0.20-1
20.10 groovy
Fixed 6.0.20-1
20.04 LTS focal
Fixed 6.0.20-1
19.10 eoan
Fixed 6.0.20-1
19.04 disco Ignored end of life
18.10 cosmic Ignored end of life
18.04 LTS bionic
Vulnerable
16.04 LTS xenial
Vulnerable
14.04 LTS trusty Not in release

Severity score breakdown

Parameter Value
Base score 6.5 · Medium
Attack vector Network
Attack complexity Low
Privileges required None
User interaction Required
Scope Unchanged
Confidentiality High
Integrity impact None
Availability impact None
Vector CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:U/C:H/I:N/A:N