CVE-2019-12746
Publication date 21 August 2019
Last updated 24 July 2024
Ubuntu priority
Cvss 3 Severity Score
An issue was discovered in Open Ticket Request System (OTRS) Community Edition 5.0.x through 5.0.36 and 6.0.x through 6.0.19. A user logged into OTRS as an agent might unknowingly disclose their session ID by sharing the link of an embedded ticket article with third parties. This identifier can be then be potentially abused in order to impersonate the agent user.
Status
Package | Ubuntu Release | Status |
---|---|---|
otrs2 | 24.10 oracular | Not in release |
24.04 LTS noble | Not in release | |
22.04 LTS jammy |
Fixed 6.0.20-1
|
|
20.04 LTS focal |
Fixed 6.0.20-1
|
|
18.04 LTS bionic |
Vulnerable
|
|
16.04 LTS xenial |
Vulnerable
|
|
14.04 LTS trusty | Not in release |
Severity score breakdown
Parameter | Value |
---|---|
Base score |
|
Attack vector | Network |
Attack complexity | Low |
Privileges required | None |
User interaction | Required |
Scope | Unchanged |
Confidentiality | High |
Integrity impact | None |
Availability impact | None |
Vector | CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:U/C:H/I:N/A:N |