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CVE-2018-7567

Published: 4 March 2018

** DISPUTED ** In the Admin Package Manager in Open Ticket Request System (OTRS) 5.0.0 through 5.0.24 and 6.0.0 through 6.0.1, authenticated admins are able to exploit a Blind Remote Code Execution vulnerability by loading a crafted opm file with an embedded CodeInstall element to execute a command on the server during package installation. NOTE: the vendor disputes this issue stating "the behaviour is as designed and needed for different packages to be installed", "there is a security warning if the package is not verified by OTRS Group", and "there is the possibility and responsibility of an admin to check packages before installation which is possible as they are not binary."

Notes

AuthorNote
msalvatore
Vendor states that everything is functioning as designed. Ignoring
as this CVE is disputed.

Priority

High

Cvss 3 Severity Score

7.2

Score breakdown

Status

Package Release Status
otrs2
Launchpad, Ubuntu, Debian
artful Ignored
(end of life)
bionic Ignored
(disputed)
cosmic Ignored
(end of life)
disco Ignored
(end of life)
eoan Ignored
(end of life)
trusty Does not exist
(trusty was ignored [disputed])
upstream Needs triage

xenial Ignored
(disputed)

Severity score breakdown

Parameter Value
Base score 7.2
Attack vector Network
Attack complexity Low
Privileges required High
User interaction None
Scope Unchanged
Confidentiality High
Integrity impact High
Availability impact High
Vector CVSS:3.0/AV:N/AC:L/PR:H/UI:N/S:U/C:H/I:H/A:H