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CVE-2018-10198

Published: 6 June 2018

An issue was discovered in OTRS 6.0.x before 6.0.7. An attacker who is logged into OTRS as a customer can use the ticket overview screen to disclose internal article information of their customer tickets.

Priority

Medium

Cvss 3 Severity Score

4.3

Score breakdown

Status

Package Release Status
otrs2
Launchpad, Ubuntu, Debian
artful Ignored
(end of life)
bionic Needs triage

cosmic Not vulnerable
(6.0.7-1)
disco Not vulnerable
(6.0.7-1)
eoan Not vulnerable
(6.0.7-1)
focal Not vulnerable
(6.0.7-1)
groovy Not vulnerable
(6.0.7-1)
hirsute Not vulnerable
(6.0.7-1)
impish Not vulnerable
(6.0.7-1)
jammy Not vulnerable
(6.0.7-1)
kinetic Does not exist

lunar Does not exist

mantic Does not exist

trusty Does not exist
(trusty was needs-triage)
upstream
Released (6.0.7-1)
xenial Needs triage

Patches:
other: https://github.com/OTRS/otrs/commit/9f5f09e4eef283c2f38c003ba0685b77234750d1

Severity score breakdown

Parameter Value
Base score 4.3
Attack vector Network
Attack complexity Low
Privileges required Low
User interaction None
Scope Unchanged
Confidentiality Low
Integrity impact None
Availability impact None
Vector CVSS:3.0/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N