CVE-2018-10198

Publication date 6 June 2018

Last updated 24 July 2024


Ubuntu priority

Cvss 3 Severity Score

4.3 · Medium

Score breakdown

An issue was discovered in OTRS 6.0.x before 6.0.7. An attacker who is logged into OTRS as a customer can use the ticket overview screen to disclose internal article information of their customer tickets.

Status

Package Ubuntu Release Status
otrs2 24.10 oracular Not in release
24.04 LTS noble Not in release
23.10 mantic Not in release
23.04 lunar Not in release
22.10 kinetic Not in release
22.04 LTS jammy
Not affected
21.10 impish
Not affected
21.04 hirsute
Not affected
20.10 groovy
Not affected
20.04 LTS focal
Not affected
19.10 eoan
Not affected
19.04 disco
Not affected
18.10 cosmic
Not affected
18.04 LTS bionic
Needs evaluation
17.10 artful Ignored end of life
16.04 LTS xenial
Needs evaluation
14.04 LTS trusty Not in release

Patch details

For informational purposes only. We recommend not to cherry-pick updates. How can I get the fixes?

Package Patch details
otrs2

Severity score breakdown

Parameter Value
Base score 4.3 · Medium
Attack vector Network
Attack complexity Low
Privileges required Low
User interaction None
Scope Unchanged
Confidentiality Low
Integrity impact None
Availability impact None
Vector CVSS:3.0/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N