CVE-2017-16854
Published: 8 December 2017
In Open Ticket Request System (OTRS) through 3.3.20, 4 through 4.0.26, 5 through 5.0.24, and 6 through 6.0.1, an attacker who is logged in as a customer can use the ticket search form to disclose internal article information of their customer tickets.
Priority
Status
Package | Release | Status |
---|---|---|
otrs2 Launchpad, Ubuntu, Debian |
artful |
Ignored
(end of life)
|
bionic |
Not vulnerable
(6.0.5-1)
|
|
cosmic |
Not vulnerable
(6.0.5-1)
|
|
disco |
Not vulnerable
(6.0.5-1)
|
|
eoan |
Not vulnerable
(6.0.5-1)
|
|
focal |
Not vulnerable
(6.0.5-1)
|
|
groovy |
Not vulnerable
(6.0.5-1)
|
|
hirsute |
Not vulnerable
(6.0.5-1)
|
|
impish |
Not vulnerable
(6.0.5-1)
|
|
jammy |
Not vulnerable
(6.0.5-1)
|
|
mantic |
Does not exist
|
|
trusty |
Does not exist
(trusty was needed)
|
|
upstream |
Released
(6.0.2-1)
|
|
xenial |
Needed
|
|
zesty |
Ignored
(end of life)
|
Severity score breakdown
Parameter | Value |
---|---|
Base score | 6.5 |
Attack vector | Network |
Attack complexity | Low |
Privileges required | Low |
User interaction | None |
Scope | Unchanged |
Confidentiality | High |
Integrity impact | None |
Availability impact | None |
Vector | CVSS:3.0/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N |