CVE-2019-18179

Priority
Description
An issue was discovered in Open Ticket Request System (OTRS) 7.0.x through
7.0.12, and Community Edition 5.0.x through 5.0.38 and 6.0.x through
6.0.23. An attacker who is logged into OTRS as an agent is able to list
tickets assigned to other agents, even tickets in a queue where the
attacker doesn't have permissions.
Notes
Package
Source: otrs2 (LP Ubuntu Debian)
Upstream:needs-triage
Ubuntu 12.04 ESM (Precise Pangolin):DNE
Ubuntu 14.04 ESM (Trusty Tahr):DNE
Ubuntu 16.04 LTS (Xenial Xerus):needed
Ubuntu 18.04 LTS (Bionic Beaver):needed
Ubuntu 19.04 (Disco Dingo):ignored (reached end-of-life)
Ubuntu 19.10 (Eoan Ermine):needed
Ubuntu 20.04 (Focal Fossa):not-affected (6.0.24-1)
Patches:
Upstream:https://github.com/OTRS/otrs/commit/fa6bf8ceed157f10791f9e199058db79b924c351 (6.x)
Upstream:https://github.com/OTRS/otrs/commit/696db4d90a1b44ce4ed0c8a4ab9d53bfa3c9836e (5.x)
More Information

Updated: 2020-01-23 20:49:16 UTC (commit b4629892d998f2ede31f59bb7508dc50a92ac664)