Candidate: CVE-2020-1767 PublicDate: 2020-01-10 15:15:00 UTC References: https://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2020-1767 https://otrs.com/release-notes/otrs-security-advisory-2020-03/ Description: Agent A is able to save a draft (i.e. for customer reply). Then Agent B can open the draft, change the text completely and send it in the name of Agent A. For the customer it will not be visible that the message was sent by another agent. This issue affects: ((OTRS)) Community Edition 6.0.x version 6.0.24 and prior versions. OTRS 7.0.x version 7.0.13 and prior versions. Ubuntu-Description: Notes: Mitigation: Bugs: Priority: medium Discovered-by: Assigned-to: CVSS: nvd: CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:L/A:N [4.3 MEDIUM] Patches_otrs2: upstream_otrs2: needs-triage precise/esm_otrs2: DNE trusty_otrs2: ignored (out of standard support) trusty/esm_otrs2: DNE xenial_otrs2: ignored (end of standard support, was needs-triage) bionic_otrs2: needs-triage disco_otrs2: ignored (reached end-of-life) eoan_otrs2: ignored (reached end-of-life) focal_otrs2: not-affected (6.0.25-1) groovy_otrs2: not-affected (6.0.25-1) hirsute_otrs2: not-affected (6.0.25-1) impish_otrs2: not-affected (6.0.25-1) jammy_otrs2: not-affected (6.0.25-1) devel_otrs2: not-affected (6.0.25-1)