CVE-2019-12248
Published: 17 June 2019
An issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.7, Community Edition 6.0.x through 6.0.19, and Community Edition 5.0.x through 5.0.36. An attacker could send a malicious email to an OTRS system. If a logged-in agent user quotes it, the email could cause the browser to load external image resources.
Priority
Status
| Package | Release | Status |
|---|---|---|
|
otrs2 Launchpad, Ubuntu, Debian |
bionic |
Needed
|
| cosmic |
Ignored
(end of life)
|
|
| disco |
Ignored
(end of life)
|
|
| eoan |
Not vulnerable
(6.0.19-1)
|
|
| focal |
Not vulnerable
(6.0.19-1)
|
|
| groovy |
Not vulnerable
(6.0.19-1)
|
|
| hirsute |
Not vulnerable
(6.0.19-1)
|
|
| impish |
Not vulnerable
(6.0.19-1)
|
|
| jammy |
Not vulnerable
(6.0.19-1)
|
|
| kinetic |
Does not exist
|
|
| lunar |
Does not exist
|
|
| mantic |
Does not exist
|
|
| trusty |
Does not exist
|
|
| upstream |
Released
(6.0.19-1)
|
|
| xenial |
Needed
|
Severity score breakdown
| Parameter | Value |
|---|---|
| Base score | 4.3 |
| Attack vector | Network |
| Attack complexity | Low |
| Privileges required | None |
| User interaction | Required |
| Scope | Unchanged |
| Confidentiality | None |
| Integrity impact | Low |
| Availability impact | None |
| Vector | CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:U/C:N/I:L/A:N |