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CVE-2018-16586

Published: 28 September 2018

In Open Ticket Request System (OTRS) 4.0.x before 4.0.32, 5.0.x before 5.0.30, and 6.0.x before 6.0.11, an attacker could send a malicious email to an OTRS system. If a logged in user opens it, the email could cause the browser to load external image or CSS resources.

Priority

Medium

Cvss 3 Severity Score

4.3

Score breakdown

Status

Package Release Status
otrs2
Launchpad, Ubuntu, Debian
bionic Needed

impish Not vulnerable
(6.0.11-1)
hirsute Not vulnerable
(6.0.11-1)
xenial Needed

jammy Not vulnerable
(6.0.11-1)
kinetic Does not exist

cosmic Not vulnerable
(6.0.11-1)
disco Not vulnerable
(6.0.11-1)
eoan Not vulnerable
(6.0.11-1)
focal Not vulnerable
(6.0.11-1)
groovy Not vulnerable
(6.0.11-1)
lunar Does not exist

trusty Does not exist
(trusty was needs-triage)
upstream
Released (6.0.11-1)
mantic Does not exist

Severity score breakdown

Parameter Value
Base score 4.3
Attack vector Network
Attack complexity Low
Privileges required None
User interaction Required
Scope Unchanged
Confidentiality None
Integrity impact Low
Availability impact None
Vector CVSS:3.0/AV:N/AC:L/PR:N/UI:R/S:U/C:N/I:L/A:N