CVE-2017-16921
Published: 8 December 2017
In OTRS 6.0.x up to and including 6.0.1, OTRS 5.0.x up to and including 5.0.24, and OTRS 4.0.x up to and including 4.0.26, an attacker who is logged into OTRS as an agent can manipulate form parameters (related to PGP) and execute arbitrary shell commands with the permissions of the OTRS or web server user.
Priority
Status
| Package | Release | Status |
|---|---|---|
|
otrs2 Launchpad, Ubuntu, Debian |
artful |
Ignored
(end of life)
|
| bionic |
Not vulnerable
(6.0.5-1)
|
|
| cosmic |
Not vulnerable
(6.0.5-1)
|
|
| disco |
Not vulnerable
(6.0.5-1)
|
|
| eoan |
Not vulnerable
(6.0.5-1)
|
|
| focal |
Not vulnerable
(6.0.5-1)
|
|
| groovy |
Not vulnerable
(6.0.5-1)
|
|
| hirsute |
Not vulnerable
(6.0.5-1)
|
|
| impish |
Not vulnerable
(6.0.5-1)
|
|
| jammy |
Not vulnerable
(6.0.5-1)
|
|
| mantic |
Does not exist
|
|
| trusty |
Does not exist
(trusty was needed)
|
|
| upstream |
Released
(6.0.2-1)
|
|
| xenial |
Needed
|
|
| zesty |
Ignored
(end of life)
|
Severity score breakdown
| Parameter | Value |
|---|---|
| Base score | 8.8 |
| Attack vector | Network |
| Attack complexity | Low |
| Privileges required | Low |
| User interaction | None |
| Scope | Unchanged |
| Confidentiality | High |
| Integrity impact | High |
| Availability impact | High |
| Vector | CVSS:3.0/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H |