Collect it Thank you for taking the time to report this bug and helping to make Ubuntu better. Please execute the following command, as it will automatically gather debugging information, in a terminal: apport-collect BUGNUMBER This will help us to find and resolve the problem. Bear in mind that you may need to install the python-launchpadlib package from the universe repository. Additionally, when prompted to give apport-collect permissions for Launchpad you will need to give it at least the ability to "Change Non-Private" data as it will be adding information to your bug report. Thanks in advance! When reporting bugs in the future please use apport, either via the appropriate application's "Help -> Report a Problem" menu or using 'ubuntu-bug' and the name of the package affected. You can learn more about this functionality at https://wiki.ubuntu.com/ReportingBugs. Incomplete Vague Thank you for taking the time to report this bug and helping to make Ubuntu better. Unfortunately, we can't fix it because your description didn't include enough information. You may find it helpful to read "How to report bugs effectively" http://www.chiark.greenend.org.uk/~sgtatham/bugs.html. We'd be grateful if you would then provide a more complete description of the problem. We have instructions on debugging some types of problems at http://wiki.ubuntu.com/DebuggingProcedures. At a minimum, we need: 1. the specific steps or actions you took that caused you to encounter the problem, 2. the behavior you expected, and 3. the behavior you actually encountered (in as much detail as possible). Thanks! When reporting bugs in the future please use apport, either via the appropriate application's "Help -> Report a Problem" menu or using 'ubuntu-bug' and the name of the package affected. You can learn more about this functionality at https://wiki.ubuntu.com/ReportingBugs. Incomplete Recreate Steps Thank you for taking the time to report this bug and helping to make Ubuntu better. Please answer these questions: 1. Is this reproducible? 2. If so, what specific steps should we take to recreate this bug? Be as detailed as possible. This will help us to find and resolve the problem. Incomplete Kernel Thank you for taking the time to report this bug and helping to make Ubuntu better. Unfortunately we can't fix it without more information. Please include the following additional information, if you have not already done so (pay attention to lspci's additional options), as required by the Ubuntu Kernel Team: 1. Please include the output of the command "uname -a" in your next response. It should be one, long line of text which includes the exact kernel version you're running, as well as the CPU architecture. 2. Please run the command "dmesg > dmesg.log" after a fresh boot and attach the resulting file "dmesg.log" to this bug report. 3. Please run the command "sudo lspci -vnvn > lspci-vnvn.log" and attach the resulting file "lspci-vnvn.log" to this bug report. For your reference, the full description of procedures for kernel-related bug reports is available at https://wiki.ubuntu.com/KernelTeamBugPolicies. Thanks in advance! Incomplete Sound Thank you for taking the time to report this bug and helping to make Ubuntu better. Unfortunately we can't fix it without more information. Would you please add the information requested from the "Reporting Sound Bugs" section of https://wiki.ubuntu.com/DebuggingSoundProblems as separate attachments? Thanks in advance. Incomplete ACPI Thank you for taking the time to report this bug and helping to make Ubuntu better. Unfortunately we can't fix it without more information. Please include the information requested at https://wiki.ubuntu.com/DebuggingACPI as separate attachments. Incomplete Removable Device Thank you for taking the time to report this bug and helping to make Ubuntu better. Unfortunately we can't fix it without more information. Please include the information requested at https://wiki.ubuntu.com/DebuggingRemovableDevices as separate attachments. Incomplete Printing Thank you for taking the time to report this bug and helping to make Ubuntu better. Unfortunately we can't fix it without more information. Please include the information requested at https://wiki.ubuntu.com/DebuggingPrintingProblems as separate attachments. Incomplete Hardware Detection Thank you for taking the time to report this bug and helping to make Ubuntu better. Unfortunately we can't fix it without more information. Please include the information requested at https://wiki.ubuntu.com/DebuggingHardwareDetection as separate attachments. Incomplete USB Storage Thank you for taking the time to report this bug and helping to make Ubuntu better. Unfortunately we can't fix it without more information. Please include the information requested at https://wiki.ubuntu.com/DebuggingUSBStorage as separate attachments. Incomplete X Autoconfig Thank you for taking the time to report this bug and helping to make Ubuntu better. Unfortunately we can't fix it without more information. Please include the information requested at https://help.ubuntu.com/community/DebuggingXAutoconfiguration as separate attachments. Incomplete Xorg general Thank you for taking the time to report this bug and helping to make Ubuntu better. Please attach your X server configuration file (/etc/X11/xorg.conf) and X server log file (/var/log/Xorg.0.log) to the bug report as individual uncompressed file attachments using the "Attachment:" box below. Could you please also try to run without any /etc/X11/xorg.conf and let Xorg autodetect your display and video card? When you do please also attach the /var/log/Xorg.0.log from this attempt. Thanks in advance. Incomplete Live CD Install Thank you for taking the time to report this bug and helping to make Ubuntu better. Unfortunately, we can't start working on it yet, because your description didn't include enough information. Please include the information requested at https://wiki.ubuntu.com/DebuggingUbiquity/AttachingLogs as separate attachments. Thanks in advance. Incomplete Dist Upgrade Thanks for taking the time to report this bug and helping to make Ubuntu better. Could you please add the log files from '/var/log/dist-upgrade/' to this bug report as separate attachments? Thanks in advance. Incomplete GNOME Power Manager Thanks for taking the time to report this bug and helping to make Ubuntu better. Could you please attach the resulting log file of: gnome-power-bugreport.sh & > gpm.log to the report? You might also want to take a look at the debugging instructions located at https://wiki.ubuntu.com/DebuggingGNOMEPowerManager and submit any other logs related to your problem. Thanks in advance. Incomplete Network Manager Thank you for taking the time to report this bug and helping to make Ubuntu better. Unfortunately we can't start working on it yet, because your bug report didn't include enough information. Please include the information requested at https://wiki.ubuntu.com/DebuggingNetworkManager. If you have trouble, please do not hesitate to ask for more assistance. Thanks in advance. Incomplete Samba Client Thank you for taking the time to report this bug and helping to make Ubuntu better. Unfortunately we can't fix it without more information. Please include the information requested at https://wiki.ubuntu.com/DebuggingSamba#samba-client. Incomplete Samba Server Thank you for taking the time to report this bug and helping to make Ubuntu better. Unfortunately we can't fix it without more information. Please include the information requested at https://wiki.ubuntu.com/DebuggingSamba#samba-server. Incomplete Package assignment Thank you for taking the time to report this bug and helping to make Ubuntu better. This bug did not have a package associated with it, which is important for ensuring that it gets looked at by the proper developers. You can learn more about finding the right package at https://wiki.ubuntu.com/Bugs/FindRightPackage. I have classified this bug as a bug in PKGNAME. When reporting bugs in the future please use apport, either via the appropriate application's "Help -> Report a Problem" menu or using 'ubuntu-bug' and the name of the package affected. You can learn more about this functionality at https://wiki.ubuntu.com/ReportingBugs. PKGNAME Unknown Fix This bug report is being closed due to your last comment regarding this being fixed with an update. For future reference you can manage the status of your own bugs by clicking on the current status in the yellow line and then choosing a new status in the revealed drop down box. You can learn more about bug statuses at https://wiki.ubuntu.com/Bugs/Status. Thank you again for taking the time to report this bug and helping to make Ubuntu better. Please submit any future bugs you may find. Invalid Release+1 Testing Thank you for taking the time to report this bug and helping to make Ubuntu better. The issue that you reported is one that should be reproducible with the live environment of the Desktop CD of the development release - Karmic Koala. It would help us greatly if you could test with it so we can work on getting it fixed in the next release of Ubuntu. You can find out more about the development release at http://www.ubuntu.com/testing/. Thanks again and we appreciate your help. Incomplete A Duplicate Thank you for taking the time to report this bug and helping to make Ubuntu better. This particular bug has already been reported and is a duplicate of bug NUMBER, so it is being marked as such. Please look at the other bug report to see if there is any missing information that you can provide, or to see if there is a workaround for the bug. Additionally, any further discussion regarding the bug should occur in the other report. Please continue to report any other bugs you may find. Valgrind Thank you for taking the time to report this bug and helping to make Ubuntu better. Please try to obtain a valgrind log following the instructions at https://wiki.ubuntu.com/Valgrind and attach the file to the bug report. This will greatly help us in tracking down your problem. Incomplete Upstreamed Thank you for your bug report. This bug has been reported to the developers of the software. You can track it and make comments at: Triaged !Ubuntu Package Thank you for taking the time to report this bug and trying to help make Ubuntu better. However, it seems that you are not using a software package provided by the official Ubuntu repositories. Because of this the Ubuntu project can not support or fix your particular bug. Please report this bug to the provider of the software package. Thanks! If you are interested in learning more about software repositories and Ubuntu the following pages should be informative: 1. http://www.ubuntu.com/community/ubuntustory/components - information about Ubuntu repositories 2. https://help.ubuntu.com/community/Repositories - information regarding managing repositories. Invalid Retrace Failed Thank you taking the time to report this bug and helping to make Ubuntu better. However, processing the crash report to get detailed information for the developers failed as the retracer did not generate a useful symbolic stack trace. Please try to obtain a backtrace manually following the instructions at http://wiki.ubuntu.com/DebuggingProgramCrash and upload the backtrace (as an attachment) to the bug report. This will greatly help us in tracking down your problem. Incomplete Low CoC Thank you for your bug report. To maintain a respectful atmosphere, please follow the code of conduct - http://www.ubuntu.com/community/conduct/ . Bug reports are handled by humans, the majority of whom are volunteers, so please bear this in mind.